Customer Ratings & Reviews

Pice of Mind having this protection is a comfort, and all is that!

Haven’t had to use it yet but it gives me a peace of mind knowing my product will be taken care of.

I bought the coverage for a TV. When the TV wouldn't turn on it was replaced with a new one.

Very good plans and they stand behind exchanges or returns with no questions asked

We have always purchased coverage on electronics with Best Buy!! Always a great investment if something goes wrong!!

Well .. now I have u big tv .. I hope never have to use squad service.. but .. if something happens.. they will take care

Great service, my TV had issues with the network card and picture display. The representative helped me to resolve the issue immediately. Now recommend geek squad to everyone.

With this protection I feel very comfortable with all my kids around the products that I purchased

If you buy a television from Best Buy trust me the Geek squad warranty is a must! You never know when something could go wrong and if you have this warranty you’ll be glad you did!

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

I love Best Buy. Yeah had good quantity fast and friendly service. Good price yes I haven’t been to Best Buy in a long time. I love the shop y’all have good quality good service and I’m so excited to be with y’all. I have a little experience shopping at Best Buy I love it I’m so excited I bought my TV at Best Buy and I love it and the TV does everything that’s why I love the shop yeah have good service.

Great warranty protection at a great cost! We bought a 32" inch TV for a raffle.

Excellent service and warranty for any electronic item bought, Geek Squad always delivers good service.

They are always on time and they do really good job with repairs

The tv is incredibly clear and worked easily right out of the box.

I always try to buy the insurance plan because you never know when you hide them.Will break down and the geek squad works for me

We purchased this extended warranty because my dad has recently been having issues with his Samsung TV. The TV itself is really good until it glitched out at less than four months. The Samsung rep gave me the option of having their subcontracted serviceman or Geek squad handle it and I chose Geek Squad thinking it would be faster. Turns out it was but the person who set up and scheduled did not diagnose the problem correctly and therefore ordered the wrong part. I decided to keep having Geek Squad reschedule to fix but decided to try to see if Samsung could get it done earlier but when Samsung scheduled the service call, the company and number given were unreachable by phone and I couldn’t find them listed in Hawaii so I cancelled it and will look forward to next weekend when Geek Squad will return.

Invested in a TV protection plan! Well worth just in case!

We've replaced 2 TV's with the warranties through geek squad, both times they've made the process an absolute breeze! If your on the fence about getting the warranty, get it! It pays for itself and takes the stress out of any repair!

I recently purchased this product, and it has exceeded all my expectations! The quality is outstanding, and every feature works as advertised. A lot of thought and effort went into its design and functionality.