Customer Ratings & Reviews

I already used this on my new TV because of stuck pixels. I didn't want to have to take the tv back for an exchange, so i called geek squad and they fixed the issue in less than 20 minutes!

Never had yo use but 5 years for the price is a great deal.

I only gave it five stars because I didn't want to give it a bad mark. We can't know how well Geek Squad is until we have a problem. So what else is there to say? Why would you ask about your Geek Squad service on a product we just bought? Expecting us to have to use it? Rating the Geek Squad at this point doesn't mean a thing.

Getting the extra protection is worth it. I recommend it to everyone.

Geek Squad has always done a good job repairing our electronic devices.

Good tv. Really loved the quality of the color....

I have purchased 3 TV through Best Buy and no longer need Geek Squad to mount or hook up my Items They are very good at hooking up or fixing your Products and with the price of the Geek squad Service I am purchaseing any product that saves me Lots of money

Definitely needed this for my tv, hung it on the wrong mount and it started glitching.

I usually do not add any service protection to products I buy. This time I did. Best Buy offered a 2-Year Standard Geek Squad Protection: for $89.99. This seems very reasonable if anything should go wrong with my television once the manufacturer’s warranty expires.

It was the best purchase I’ve ever had on a product. I had some problems with the television and they had a tech out right away to take a look at it.

The process was worth it to protect my smart TV and the agents from the store helped me through it

Would buy again. Treated nicely and fair replacement value.

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

Like a condom for electronics! Protection you need and deserve!

A week prior to getting the protection i was offered it at the time of purchase and i got an extremely cheap open box 4k sony tv and the price of it brand new was $2500, the open box item i was buying was $700 and at the time our purchase they wanted to charge me the protection of a $2500 tv which came out to $550 for 5 years protection, so i went in a week later and a young man helped me get it figured out and I got the protection for the price that I had actually paid for and I was very very satisfied!!!!

Agents were very professional, able to assist promoltmy!

Worth every penny. The Geek Squad folks are great at diagnosing the problem and walking you through fixing it either through online chat or by phone. If you have to take the item in for repair, they offer convenient appointments.

Protect your investments worth the peace of mind much love !

Love it. The best coverage out there. Would add again.

They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.