Customer Ratings & Reviews

Keeps our products protected as an extended warranty plus we get great discounts on future products. Beats the price of individual warranties

So glad I bought this insurance as the next day I needed to call as the TV was having issues. They immediately replaced it without any problem arising, quick and efficient.

They're excellent in everything you bring to them.

So far I haven't had to use the geek squad protection.

5 years protection plan is worth to buy. The TV I bought had a looping issue where it kept turning on and off. The Best Buy representative refunded the full amount without any hassle. Whenever I buy items from Best Buy, I will always get the protection plan. It was very easy to get my money back as store credit.

In the cases where a device fails this is invaluable. Recently a TV lost the backlight and I ended up with a new TV. They replaced the TV and even refunded the unused portion of my Geek Squad protection.

I had a tv that the screen went black shortly after my warranty expired. Thankfully I bought this insurance. When repairs were not possible my tv was replaced with a new one. Best Buy service was great and made the entire process a breeze.

I get this on everything I buy over $100 due to I've had plenty of things die on me prematurely, after the manufacturer warrantee.

So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

Good option to have. Last tv lasted about 5 years before died.

Best Buy offers Geek Squad protection and service agreements on all their TV's, computers, appliances, etc. The service agreement packages are all fairly reasonable, and since most manufacturers only guarantee their products for one year, extending the warranty through Geek Squad is a great value. Over the past ten years, I have purchased multiple TV's and computers through Best Buy. I have also purchased service agreements for all those purchases. On several occasions, my TV or computer has needed a repair at apprx the 5 year mark (from date of purchase). Geek Squad diagnosed the issue and determined that the product needed to be replaced. Since I had an extended warranty, Best Buy delivered a brand new product. No hassels, just good service.

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

WOW, This was a great buy for the price for this tv,and with the help that we received we picked the perfect tv for the room we put it in. There are no complaints on,color or picture. Sound was fine but with the great service we got the best sound bar witch i will leave a review on it as well.

They did an excellent job in the installation process and helped us understand everything!

Always great service and very knowledgeable when answering any questions I had

Always get the protection if ur TV is over $1000. I bought the 5 year warranty on my old Sony tv. It broke 4 years 7 months in the warranty and they offered to give the same model for the new year or $870 towards new tv. It was definitely worth the money. BTW I paid $1000 for the old tv.

I recently purchased the Geek Squad Protection Plan for my new TCL TV and am thoroughly satisfied with the coverage it provides. It's a reliable way to protect your investment and offers peace of mind. Highly recommend!

I had a 4.75 year old TV that died, it was not repairable but had a5 year service plan... Contacted BB Geek Squad, once determined status they put me in touch with a different team, in about 15 minutes they settled for the total cost of the broken TV (less service plan cost). I used that money too heavily discount the replacement TV. Very happy with the whole experience.

Def always helpful and I would recommend! I love buying my products from Best Buy!

This is an expensive investment to protect my expensive purchase.