Customer Ratings & Reviews

Tvs are made to break eventually, whether its the leds, motherboards, wear and tear, etc....devices aren't made to last anymore and they become obsolete eventually. Such is the way now.....I think its always best to get the protection plan.

Good help great service and very helpful , what more can you ask for,thanks.

Good "backup" to have, we just just hope it is. not needed!

Tv works great for the purpose of needing a Tv last minute!

The Squad really went out their way to make sure I was able to use my GS Warranty to the fullest.. They made sure I was able to purchase a replacement TV after my original wouldn't stay powered on.. They gave me great suggestions on different TV's to purchase with the amount I was given on my store credit..

Good for the price and peace of mind for the protection of my items

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

Very good value. For less than $5 a month, I have Geek Squad service protection. Piece of mind

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

Unfortunately I have never had the opportunity to use.

Peace of mind to have protection plan. Great to be able to take product to store.

It was the day before thanksgiving and I turned my tv on and the screen was white. I had only owned it for 13 months. I unplugged it and tried to turn it on and it wouldn’t work. I looked up the number for geek squad and spoke with a really nice person. They replaced my tv for free I just had to repurchase the geek squad for my new tv because it wouldn’t transfer over.

,,,,That's what they say right ? Well, After spending $3,300 on a brand new Television , I didn't want to spend another $600 on top of that for Insurance. But then I thought about it,,,,,,,,,,,What if this Television had electrical issues,,,,,,,,say,,,,,,1 year and 2 months from now ??? What would I do then ? I mean it would be outta warranty then. All I know is that for spending THAT KIND OF MONEY , I want to make sure that I'm covered way past the manufacturers warranty,,,,,,So I bought the 5 year plan,,,,,,,,,,,,,Also came with a piece of mind for the next 5 years. Don't you end up regretting NOT getting it.

The agents help me to replace my tv when the screen went black. I had a new on the same day

Geek Squad at best buy are the best tech and delivery services available. They handled my new purchase and return with the upmost professional precision. I will highly recommend and will continue to use their geek squad services. Thanks Geek Squad!!

I purchased the five year geek squad plan. Lo and behold my expensive $2000 Sony TV decided to not work one day. Called up the geek squad and they arranged to have it fixed. No hassle no extra cost. The only thing I had to do was make a phone call. Best Buy and geek squad took care of everything. I purchased a second television from Best Buy also purchased a geek squad plan for five years. It a peace of mind that your television is going to be taken care of. “One call that’s all” LOL

Geek Squad is easy to work with, and their support is always helpful and professional. Great investment for protecting electronics long-term.

Very knowledgeable helpful people who are apart of this services.

Reviewing a product protection plan. I hope I don’t have to use it