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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30234 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 30,234 reviews
  • Rated 5 out of 5 stars

    2-Year Protection worth it on an expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In light of how much the TV cost itself, the pricing for the 2 yr service protection was worth it; but not any longer. I figure any real problem will likely happen within the 2 years. after that, repairs might not even be worth it as technology moves so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent deal for the five years plan as it stands my tv did last two years before problems then they replaced it without worry. I was so happy with the 3 year plan I bought with the first tv when I got its replacement I added the 5 year warranty which also came in handy when the remote went bad and got replaced again covered. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i got the geek squad protection im not the best with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty for Insignia Smart tv, purshace for economic and low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the security i need at the price i want. i made a good investment purchasing my hisense 75 inch 4k tv / hisense dolby atmos sound combo and this protection plan gives me a solid peace of mind. satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are excellent as they are serviced by geek squad which is part of best buy, not a third party which might not respond

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am familiar with the Best Buy Geek Squad warranty. They really do stand by their warranty, no funny business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, first tv was broken that arrived. Replaced it the next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting warranty on any electronic i buy. The geek squad has you covered if you have any issues and they are so very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad protection plan is worth it for major purchases. It’s affordable and provides excellent support for repairs or replacements. Their customer service is quick and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Warr 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Warr 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad fix my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my 2years warranty and enjoyed be a membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and have helped alot with electronic issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did on my desktop computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used their service once on my computer and they did awesome. They explained fully what was wrong with this and advised me what to do if this happens again. Great people who fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad because they have always been so professional and bend over backwards to satisfy their customers. They have always treated me well. Today 09/20/2021 I went in to get a TV repaired that was almost brand new and they made the transaction so easy and aloud me to exchange it for a brand new one. This is why I have never ever purchased somewhere else even if the product I want is cheaper. I have literally spent thousands of dollars over the years at Best Buy and I always walk away knowing if anything goes wrong they will fix it. Always purchase the extra Geek Squad warranty it is well worth it and you will have no problems if your item stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase a 65” Samsung OLED tv. I made sure to purchase a 5 year extended GeekSquad warranty for it as well for peace of mind. I definitely recommend to anyone to purchase an extended warranty for an electronics purchase like a big tv. It’s good to know that if anything happens to my tv in the next 5 years that I’m covered. The cost of the 5 year warranty imo is fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited Shipping areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it by myself with help from a few friends as BestBuy doesn't deliver or come out to Eastern Oregon. Had to rent a trailer and fetch tv minus the fuel and time it took to retrieve my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TIMOTHYB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT BEAUTIFUL PICTURE QUALITY EASY SET UP ADN SUPPORT THE PRICE NOT AT ALL OVER SET LIMITS MATTER OF FACT THESE PRICES OPENED UP MY MONEY FOR INCREASED PURCHASING POWER...

    I would recommend this to a friend