Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4551 reviews
(4,551 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does Awesome work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does an awesome job. Easy to use, good work, they go the extra mile.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With this plan and geek squad getting your back if something goes wrong, then its like nothing will go wrong. Get the protection plan it helps to have it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know there is a protection program. Never know with a fridge these days.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the past geek squad has been perfect so I’m know it will still be the same
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed the refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job the agent that he installed my fridge
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years!!! You will need it for such an investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Moved my fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved in fridge with ease and very nice and friendly to deal with.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always add protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth adding the protection just in case!!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD PRICE ON WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRICE ON WARRANTY AS LONG AS THEY ARE AROUND 5 YEARS FROM NOW WILL BE A GOOD DEAL
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Slow Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m glad my item is protected by Geek Squad. I’d rather pay for insurance than a replacement.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy an electronic device without an extended warranty. It has already paid off in the past for me.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good insurance to buy for appliances can never go wrong with coverage
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent needed to use yet. i know they will be amazing when and if I need to
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Protections
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do it it will protect you from issues I recommend it
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything goes wrong with whatever large appliance you get this with, best buy will have you covered, there's nothing to consider here, it's a must.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great squad helped me with my new computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needs help getting my computer started and he took his time helping me
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!