Customer Ratings & Reviews

Goooooooooooooood serviceeeeeeeeeeeeeedeeeeeeeeeeeeee

I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.

I love my refrigerator is perfect for my family.. I recommend this refrigerator

great size Insignia™ - 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator

I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.

I like my new freezer. I always have warranty on my purchase.

Love my warranty always good to buy warranty even when you get new appliances like I did

Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.

Great refrigerator it runs great very nice keep your food nice and cold I have not had any problems

Happy with it. Glad I decided to get it. Would get it again.

We always get the extra protection plans. I am very glad that we do because there has been two items that we have needed it for over the years.

The team did a great job and have helped me solve any issues I come across. Thank you!

Never know what's coming, so it is a good idea to buy a "piece of mind" for few years.

Thanks for supporting and service professionals team

I bought the extra protection because I do think thinks can happen. They don’t make anything like they once did.

I'm hoping it's an excellent choice. Thank goodness haven't had to use it yet!

Its always better to be safe than sorry so I am hoping I won't have yo take advantage of this warrenty

Works as expected. Came packaged well have had no issues.

I always buy the protection plan because you never know what’s going to happen.

For an appliance like refrigerator, it is worth buying protection for few more bucks. Gives peace of mind. Geek Squad provides good service if needed.