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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,552 reviews
  • Rated 5 out of 5 stars

    they are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far geek squad have worked well. services appliances as promised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money but horrible claim process method!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I had this and that saved me to cover my new refrigerator cost when my new LG model went to irreparable condition within 2yrs. This plan helps a lot to have peaceful mind but getting to the customer care and process will take it forever. I might has in total wasted almost 2 days in my life trying to get hold of someone and to process our claims!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting replacement was easy. Will continue to add the service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Corey. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good item for protection for service wehen needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get the geek squad warranty, best less hassle free warranty ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is highly recommended. Would not make the purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answer my questions and if they didn’t know answer they would find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got additional protection plan on my new purchases at Best Buy. Products are still new so I haven't had to use it yet, but I like having the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support was very friendly and patient about my question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when purchasing a new product, specifically one you care a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This store has everything I need. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the extended warranty for my appliance Everyone here does their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I got this and price was reasonable, compared to other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with the geek squad in the past and they have been very helpful. Plus the extended warranty price is cheaper than other stores offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned our hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this service relatively frequently. Very professional and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thranks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed this service yet. Bought it as warrantee for my fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used The Geek Squad for many years. The Squad is efficient and gets repairs down quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get the 3 year Geek Squad protection with my purchases. I've never had a problem with the coverage & highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate recommended that I purchase this and explained the reasons clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use it yet...but nice piece of mind!

    I would recommend this to a friend