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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,552 reviews
  • Rated 5 out of 5 stars

    Love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety first I always say and trust me you never know when you will need some expert advise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My luck is everything breaks after the mfg protection goes out. Now I don't have to worry. Used geek squad before and Always happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I had always had bad luck with appliances breaking just after the warranty period. This adds peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop. Sony 65in T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it on this one but on a different products yes. Should get it no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call for help and an agent was sent to My house within 48 hours. The service was great and the fridge has been great ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson explained everything well. Just knowing if I have a problem it will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually haven’t had to apply this warranty in this item, but they stood behind my other needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided excellent customer support, always answering technical questions with vigor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geed Sqaud protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HI have taken the 5 year geek squad protection for the new items i have purchased from the bestbuy as their technical support is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive warranty OPTION!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit on the expensive side of warranties but my wife wanted it. Who's to argue with my wife.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plans are great!! Never have any issues while using the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, laptops specially. Then guys on the desk they're very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install by geek squad was good. They were pretty careful and cleaned up after themselves. The deliveries and install by third party company could use improvement. Remember to request for geek squad even if it will take a little longer for an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The performance of the fridge is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a 5 years of wrantee for the Fridge, is buying the peace of mind for five years, especially when it's with Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is what makes me keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase certificate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very efficient and they solve my problem when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & Geek Squad Team installed very professionally & timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance to have piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5-year Standard Geek Squad Protection to give us piece of mind. We haven't had to use it yet, and hopefully we never will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case anything went wrong so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must Have. Protect your investment with any major purchase.

    I would recommend this to a friend