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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,552 reviews
  • Rated 5 out of 5 stars

    Great !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for anything you buy for freezer.I really like it,so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy to purchase the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't need it..u til you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the GSP coverage yet, but just in case we need to, we know it's there. BB geek squad has always treated us well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the warranties they cover everything and very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Suggest this warranty for a major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had to use this warranty service for a major appliance, unfortunately more than we expected. Glad we spent the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    May

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Easy to use Clean Beautiful Works good Better quality Affordable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection plans you offer. Wouldn’t buy a major appliance without one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is recommended and a great option for products purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection pkg is worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use it but its good to know its there if i do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Contract Service policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great contract for 3 years. I will always renew it as they take care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these guys! knowledgeable and always so courteous. i always get a quick response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on stand by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the geek squats plan . Hope to never use it but good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that the insurance for open boxes was cheaper. It’s a well worth value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed appliances quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no warranty work to see how that goes. They were knowledgeable and did good work on installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has one of the best warranties in the mar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has one of the best warranties in the market love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have this coverage in the event I need it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty. I purchased for 5 years. It’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say as I haven't had a need for it. Good to know I have protection though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately never had to use it. But refrigerator repair can be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose to add the Geek Squad protection since it was a good value for such an investment purchase, should we ever need to use it.

    I would recommend this to a friend