Customer Ratings & Reviews

looked around and got best price and best customer service

Have not really had any problems with this product.

Reasonably priced 5 year warranty. Service is prompt

Good protection to have sometimes can be a big hassle though

Geek squad is a great Best Buy service. Good value.

Absolutely worth it.. very reasonable price on warranty

haven't needed them yet - but usually very helpful

For a refrigerator 175.00 for a 5yr warranty isn't bad.

The Protection Plan is good but it is little bit pricy.

You cannot go wrong by purchasing geek quad protection!

I'm actually surprised there are not more reviews mentioning that the left door slams shut, shaking the entire fridge. I had someone come out and called LG. The left door is heavier than the right door b/c of the ice maker, but only the right door has a door stopper installed, allowing it to close softly. The left door, if left to close on its own, slams shut. It's quite loud and jarring. I'm contemplating returning it because it's pretty annoying to spend this much money on something that is designed so poorly.

Good customer service. best price in the town. Best buy

Terrible. Purchased a GE Fridge, extended warranty and delivery at the Lynwood outlet store; that was easy. Thats the good. The BAD is that the delivery was cosmetically damaged and there was internal damage to the freezer that we could not see in the store. The Store is NOT contactable via phone and BestBuy Geek squad is not honoring my extended warranty because it is an open box item (like everything at this store..geez). My only remedy is to go back to the store after wasting 2 hours with Geek Squad on the phone. Will update as this transpires.

Purchased as an extra protection. Haven't had to use it and hopefully I never will. Geek Squad overall quality of service is rapidly going down. Not sure if I would recommend this to a "friend".

I haven't used it yet because product is good so far.

Good price for a higher cost item like fridge or oven.

Purchased this for a smart refrigerator. This is useless since it doesn’t cover any of the parts.

worth the money....feel protected in my investment

Worst protection. Purchased multiple appliances on line and purchased protection for each one. The chest freezer arrived with a big dent in it. I told them i wasn't accepting it and they said they would order a new one. They delivered the new one a couple weeks later. My chest freezer quit working after 2 years. Called to make a service appointment. Was told that my protection was canceled because i returned the chest freezer! I didn't return it i exchanged it. What Best Buy did was charge me for delivery of the exchanged freezer the same amount of what the protection was. So they are the ones that canceled the protection and used that money for a delivery charge. Biggest scam ever!

One of the best when it comes to warranty, awesome