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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4547 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,547 reviews
  • Rated 5 out of 5 stars

    Geek squad installed software into our laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been attentive to our needs when it came to electronics. They were very professional and explained everything to us in regards to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service.. hopefully never have too. Product is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has large storage space, delivery was on time and handled it very nice without any damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the geek squad service. Nice to have experts available when you need them. Other perks are great too like installation, haul away and extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision, my fridge was damaged from the get go and having the plan help a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service easy and fast service good communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Repair Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan that I purchase is a reasonable price and they come once a year to check it ,besides if you need to make an appointment for a repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased in past and they came through. Received a new refrigerator due to original being deemed irreparable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep you protected if you have any problems at all. They stand behind their products and this is a great way to make sure that if you do you have any problems that is fixed at no cost to you. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always recommend Geek Squad Protection for large and/or expensive items. We have found it worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase from Best Buy transactions are always fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fast and professionally also get to stay with a peace of mind having geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the geek squad protection with the way things are made today, hard getting parts, labor, and the cost associated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB think about your customers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will come in handy for my freezer! I think BB should have a bundle price for all the household gadgets we purchase instead of buying every time we purchase something new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be left out to dry, protect our purchases;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents give me a few advice about how to take care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not hesitate to get this option as I have it on my computer I purchased from Best Buy. I have had to use it for my computer and found it to be painless and very efficient. I have no reason to believe the service will be any different for the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff at the location we go to. Very helpful, knowledgeable and assisted in loading our items.

    I would recommend this to a friend