Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4548 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 4,548 reviews
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is great for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it you can cook alot of great food with no problem what so ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont short yourself

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Galore

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Spence. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable with the 5 years protection planning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a refrigerator and the water line. They did a excellent job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime mom can't work the Ice maker, maybe i will help get someone out to help her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal you can buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my freezer, whereas it holds a lot of food and I just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for the service, but technician had to refer to out side agents to install water line. They did a good job can’t complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent need to use there service for my fridge got the protection just as a back up incase we needed i do have there protection on other items and there repairs and services are outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mistakenly put in by the employee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy delivery....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy, bulky refrigerator was brought in effortlessly...They know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad to have it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lack of Technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my new fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection but have not needed to use it yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I havent had a product like this and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great proctection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

    I would recommend this to a friend