Customer Ratings & Reviews

Very roomy and provides many options for storing items. It is easy for the kids to access as well.

The installers were fast friendly and clean. They took care while in the house, and cleaned up the packaging nicely.

I always use Best Buy protection because you never know. Peace of mind

I always use Best Buy protection because you never know. Peace of mind

The geek squad is always great. Everytime I use them they are very knowledgeable, professional, and efficient.

looks great shown to all friends works and looks nice

The staff were very friendly and explained everything before they left.

We haven't had to use yet because we have factory warranties on the items.

We love the fridge but haven’t had very much success with recent fridges so I got it. Knock on wood no issues so far

Would like to thank the employees at Best Buy. The were incredibly helpful with our purchase.

I always get the warranty. If I get any electronics, I always do. Always worth it!

I can't recommend Geek Squad Warranties (or TotalTech) on large appliances. Their scheduling is a mess. First, they try setting up an appointment for a Geek Squad employee to come on Tuesday. They're supposed to call on Monday to set up a time window. They never called and never showed. So I called back on Wednesday and now they scheduled it with a third-party company. When I say "schedule", that just means Geek Squad sends them a request. The schedule is actually up to the other company, but they called to work out the real schedule. When the third party company arrives, they tell me they don't work with Geek Squad warranty. Geek Squad needs to send one of their own technicians, not from a third party company. When I call Geek Squad back and tell them the whole story, they just try scheduling with the third party company again. Round and round we go. Ask for a supervisor; sometimes that helps.

Fast and accurate installation and took old fridge

Haven’t needed to use yet and hope I never do but I enjoy the piece of mind in case something does go wrong.

Haven’t needed to use yet and hope I never do but I enjoy the piece of mind in case something does go wrong.

Exchanged refrigerator and made proper adjustments. Quick use tips provided. Excellent caring service

Freezer came on time not sure if geek squad was supposed to set up up freezer or just drop off no biggie next one will be set up

I always get geek squad service. Always fixed or replaced my items. It's why I buy from best buy

Protection plan is A+ plan. Alway making sure everything is working and answering any questions I may have.

Geek Squad works well most of the time. COVID hold times were long but it's better now.