Customer Ratings & Reviews

Anything goes wrong with whatever large appliance you get this with, best buy will have you covered, there's nothing to consider here, it's a must.

Definitely recommend buying warrant for expensive refrigerator. Just to be on the safe side

Its awesome, by far the most awesome & i think eveyone agrees.

Got this for my LG mini fridge. Geek squad has helped me before replacing my xbox controllers.

I really like this protection plan. It makes me feel safe to know that my products are covered if there’s an issue.

Nice service. This item has no issues so far and I am very satisfied with the product. Very pleased!!

I have always gotten to extended warranty, have only had to use it on one item but its nice to have the piece of mind if something does go wrong!

The Geek Squad Warranty cover's everything that can go wrong with the merchandise and they also throw in $200.00 dollar's worth of food spoilage.

Haven't needed it yet, hopefully I'll never need it.

did not need to put in a water line to the fridge.

I’ve used these warranties on probably 50% of the things I’ve bought them for. I think they are worth it.

These guys are pretty helpful and humble when my fridge failed they took extra steps to make sure my kids were well tooken care of

Absolutely worth it - you just never know and at a very reasonable price for great protection I wouldn't pass it up

The added protection is necessary for any electric device. The cost is very reasonable.

Protect your butt! Don't forget to get one. I had previous good experiences with Geek Squad and keeping it up.

Who doesn’t want protection on their appliance! Better pay this small fee then full price !

I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.

We had a catastrophic refrigerator failure. We purchased a Samsung refrigerator (open box) on 7/24/20 and six days later it quit. Totally Quit!!!! We had purchased the 3 yr. Geek Squad Protection Plan. I called, sat on hold for over an hour before a very nice man set up an appointment with a local appliance repair shop for two days later. The appliance repair shop called me with an automated message confirming the appointment window. The day of the appointment it was a "No Call, No Show". I tried to give them the benefit of the doubt. Called the number that the man from the Geek Squad had given me and the repair shop hung up on me twice. So, I called Geek Squad back and waited on hold for two (2), yes two (2) hours to be told that they were sorry and because it was a weekend that they would send the repair back out for bid and that would take 1-2 business days to get back to me. Now by Monday I am getting a little impatient and I call Geek Squad again to see where my repair order is in the line up. Again, I sat on hold for an hour, explained my problem to Bethany who stated that she would check on the status and get right back to me. Now here is the part that really is awful. I waited on hold for another hour. Bethany finally gets back on the line with me and tells me that the repair order is in the queue and that it could take as many as two business days and BEFORE I could ask another question she hung up on me. I really understand that times are tough with this pandemic running rampant but honestly. This is not the way that I want to do business any more. My husband and I chose to buy at Best Buy and purchase the warranty because we had had such great service in the past with our TV but not again. The folks at Best Buy were great!!!! We returned the refrigerator as it was still within their 15 day return policy. There was no problem and they were very apologetic about the Geek Squad problem. I hate to say this but I would never spend the money for the extra protection again.

I love having the Geek Squad protection in place because I do not have to worry about the "what-ifs" in my budget. If I have an issue, I call the Geek Squad!

Recommended to get it, it is worth the money. Anything happens you'll get a new one