Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4551 reviews
(4,551 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Haven't had to use it, but..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expect no issues if/when I do have to. The Geek Squad and Best Buy have never failed to delivery on any warranty I've purchased and used so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator is perfect for my family.. I recommend this refrigerator
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Freezer/Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great size Insignia™ - 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new freezer. I always have warranty on my purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my warranty always good to buy warranty even when you get new appliances like I did
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Outsourced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!
Rated 5 out of 5 stars
Happy with it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it. Glad I decided to get it. Would get it again.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator it runs great very nice keep your food nice and cold I have not had any problems
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team did a great job and have helped me solve any issues I come across. Thank you!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get the extra protection plans. I am very glad that we do because there has been two items that we have needed it for over the years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for supporting and service professionals team
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So far so good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know what's coming, so it is a good idea to buy a "piece of mind" for few years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Appliance protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extra protection because I do think thinks can happen. They don’t make anything like they once did.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection by Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm hoping it's an excellent choice. Thank goodness haven't had to use it yet!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always better to be safe than sorry so I am hoping I won't have yo take advantage of this warrenty
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Came packaged well have had no issues.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plans have always payed for there self
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan because you never know what’s going to happen.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection warranty for a few bucks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For an appliance like refrigerator, it is worth buying protection for few more bucks. Gives peace of mind. Geek Squad provides good service if needed.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time to the house and mounted my television without any issues
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
