Customer Ratings & Reviews

I love the idea of protection and coverage of products.

I’ve had the protection plan with other products. It’s great when you need it. Easy to get products repaired or replaced

They are very efficient and they solve my problem when I need them

Geek has always provided good service, no matter what you purchased.

Very helpful. I am not tech savvy they are experts! Highly recommended

have not read it, but I'm sure Best Buy has the best warranty for their customers.

Got this for our refrigerator. Not that expensive compared to the price of a fridge. Like having the piece of mind

Bought the Geek Squad warranty on my freezer just for peace of mind to protect me from any food loss. Always have great service!

BEST TO HAD GUARANTED YU NEVER KNOW.THE STORM IS HERE.

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

Great product.works great will buy again.My kids love it.

I haven't had to use this warranty protection yet. But, I feel better knowing I have it.

Love the extra protection plans you offer. Wouldn’t buy a major appliance without one

Be sure to purchase the protection plan on your appliances. My refrigerator is high tech, and expensive to repair if needed

Greek squad is always a great extra protection for new devices great on all product

Bret buy is always there to help and give me peace of mind with the warranty plans

haven't had to use it yet, but it seems like a good value

Appliance delivered with ease! I will always order from Best Buy!

love these guys! knowledgeable and always so courteous. i always get a quick response.

We have always had a goodxperience with geek squad. They have always been friendly and willing to answer any and all questions