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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 4,552 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection for major purchases for any accident or defective products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the extra protection we had with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service adds extra peace of mind. I got this with My refrigerator purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to haved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protec you equipment for future thank you for offering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the protection plan with other products. It’s great when you need it. Easy to get products repaired or replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frig installed in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig was installed and everything is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my washer and dryer and deep freezer. They were awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How could you not get?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean how could you not purchase this on a big ticket item? Fix any and everything that breaks for 5 years?.... ah yes please!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price, Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad already paid for its self. My fridge was delivered with a ding and Best Buy stepped up and beyond to fix the issue!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good investment over 5 years;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good investment over 5 years; hope I NEVER have to use it! But with service call costs going up, if I use it once, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proteccion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must for the best service thanks best buy. Have a nice day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually always get the protection plan. Great crew & they take care of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t have to use it but if I do, they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase extended warranty on check out. Not too costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me load my frig into my truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks had my fridge installed in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable. Measured twice moved my fridge once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB always helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had this for several years always auto-renew they have helped me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our refrigerator. Not that expensive compared to the price of a fridge. Like having the piece of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Addition to My Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great addition to your purchase. Hassle free returns, repairs or replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are great, I have used them and was happy with the results

    I would recommend this to a friend