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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,552 reviews
  • Rated 5 out of 5 stars

    It's over whelm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel we dont have to fill out this review waiting til we use up the whole 50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to accompany my expensive purchase. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think we have a winner here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best!! They are so professional and easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased protection plan for our Samsung refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet. Great for a back up 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase--let's see if/when I need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty plans have come through for us before. It's too early to say whether that will be the case for this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and hopefully I never will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used once and all service was great! Polite, timely and professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great swrvice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, easy to install, product exactly as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    purchanse plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchases plan due to the only option to get coverage due to new company rules to purchase tota plan which is not worth getting due to not being a value. if buying plan but the max time available since it is not renewable

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billie. Thanks for sharing this with us. We apologize for the misunderstanding. We appreciate the feedback as this can help us improve our services in the future. If you have any questions or need further help, please feel free to reach out.

  • Rated 5 out of 5 stars

    awesome people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took the old fridge out and had the new one in place in a matter of 15 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope we don't have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping IF we need to use the Geeks, I can upgrade this review to "excellent"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neccisty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice to have an expensive items. They seems to break a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and i hope not but great to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great fridge and i really like the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still under warranty. Haven’t had to return anything yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We decided it was a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it and hope we dont. Hopefully if we do it will be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Will cover spoiled meat if freezer goes ou

    I would recommend this to a friend