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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,552 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly to buy from bestbuy and all is about customer retention

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we don’t have to use it but the price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Insurance plan from a retailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No nonsense insurance plan. It breaks, its replaced fast. Not a 3rd party insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juice06

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great and the geek squad were professional during conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t need it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, haven’t need to use protection service yet, but it has helped in the past with other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use but good to know it’s there. Heard you can add another 3 years when it’s about to expire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good plan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection just in case but did not use it yet. Seems to be a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY WAS GREAT , SET UP WAS GREAT . THANKS BESTBUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that comes with geek squad has always been extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV accurately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and very helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend warranty on appliances you use every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage from day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the coverage and it took affect from day 1 never needed it but the piece of mind was always there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great that I have coverage on my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel better about purchases with Geek Squad. Can’t go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came through on old fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out multiple times and couldnt get ice maker fixed so they replaced the whole thing paid off for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install my refrigerator good verbal communication and fast service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great product value for money and good service great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comforting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have piece of mind in protection! Thanks Geek Squad! You’re the bee’s knees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washing machine quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Carried the my washing machine and installed in a very tight space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product insurance at a reasonable price.

    I would recommend this to a friend