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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4552 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,552 reviews
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services are really helpful. Thank you much for your services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to know it's there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank God we haven't had to use the protection plan yet but am just thankful to know it's there when we need it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind goes a long way, just wish there was an option for longer time period

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mind saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet Great program for an item that has a shorter lifespan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works super well, very happy with the purchase, would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i purchased this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coverage on a $3000 frigator was recommended buy the delivery guys,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good saving. I love the protection plan Best buy is always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good saving. I love the protection plan Best buy is always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect warranty for my new appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I'm relax because my new appliance is protected. When I use my warranty in other products from B.B everything runs perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The few times we have used the Geek Squad we were very impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The automated phone system is frustrating and so are the real people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    movieguy1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope i dont ever have to use it, nice to know its there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these guys, they are quick and precise, doing always a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They even offered an over view for fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable n offered us an over view of how everything worked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long hold time and coverage issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad long term fridge protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long term protection on my refrigerator provides great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review, fits well with my cabinets and product loo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fits well with my cabinets and product looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans are a value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the value of the geek squad protection plans. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always a must in my house

    I would recommend this to a friend