Customer Ratings & Reviews

Showed up on time and did a great job fixing everything

The appliances we purchased all work real well and my wife is very happy with them

Why would anyone spend lots of money on an appliance and NOT get this??? Money well spent

It's well worth getting this extended warranty because this is an expensive purchase.

geek squad way to go-always helpful. helpful over the phone and in the store

I have not yet called them to fix something as my unit is in good condition until to date

Would recommend for appliances. They come to your home to repair with no hassles

What can I say the best there is and I only buy from !!!

Love it love it love it great. Thx you thx you thx you.

I feel safer knowing that my refrigerator will be protected for the next 5 years,

I like having a 5 year Geek Squad protection for in case problems come up later.

A fridge is a major investment, and the piece of mind this gives me I worth a lot more.

Thank goodness I purchased this since this is my second time using it in 3 months

Great service. All questions answered ingrest details

While it replaced the LG we had and liked (and cost us $ out of pocket to do so), it was replaced by a smaller Whirlpool because similar-sized units with similar features were not available. For almost 30 days, we had to store all of our food in coolers and replace ice daily. Delivery of the replacement unit by a Geek Squad delivery contractor damaged both the unit and our home, specifically our rather expensive LVP flooring and trim work. We lost more than $400 in food and were reimbursed just $200. We're waiting for a replacement refrigerator (although we'd prefer the damaged doors being replaced) which will cause additional hassles such as storing food in coolers a few days and possibly more damage to our home. Hopefully we won't have to go through such a debacle again. Was the original optional warranty worth it? Hard to say.

this fridge was just what I wanted. great double doors freezer had plenty of space.

Haven't used this yet, but I'm sure it will provide the protection needed if the product breaks

the agents walked me through the whole process it was

There is always good to have a backup warranty on any products and this is a good one.

For five years I will have stress free use with the Best Buy 5 years protection