Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4554 reviews
(4,554 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great protection for the price and the guaranteed satisfaction with your product
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a floor model so I purchased the protection plan to cover any problems
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only heard good things about geek squad and the price seems very reasonable.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Purchased with the refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a part replacement many months ago but I still find myself calling to get it shipped
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a warranty is always good. i get warranties on every major product i own.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you own electronics this is a must have for all electronics.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great feeling knowing I have purchased protection if I need it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
When the Geek Squad is not the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad for refrigerators is subcontracted to appliance repair vendors who are not employed by BestBuy. In the case of my refrigerator they have unsuccessfully attempted to guess how to repair it so far 4 or 5 times. They order parts such as circuit boards, try them, and when they don't work they just put back the old parts and order other parts. Yesterday was the scheduled date for a 5th attempt. They did not call or show up. So far this has been going on 2 months. I tried to contact BestBuy about this today and got a recording that they are busy and try at another time. I have Geek Squad coverage for technology and it is good, but for appliances I do not recommend them.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for connecting with us on this. I'm very sorry to hear about this poor experience and the inability to get adequate assistance. It is critical that we receive candid feedback from our customers, to help ensure that we can grow and improve our services in the future. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad warranty/insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Absolutely must purchase if you bought something expensive!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer sales representative. will recommend purchase from store
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best extended warranty on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy has the best extended warranty on the market and it's very affordable
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have for everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price for 3 yr protection was best among all the retailers. BestBuy is best!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had great service with geek squad warranties on appliances.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always purchase geek squad. Good price to make sure you are covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
I haven’t needed yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really able to review. I haven’t used yet and hopefully won’t need to
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems okay but hard to get ahold of people at Best Buy!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Comfort Knowing It's There
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a comfort knowing we have the added protection if needed. Price is affordable.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy anything without the extended warranty ,
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the part we are able to get extended warranty, make life so easier!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
never had problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had any problems with their service or help highly recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
