Customer Ratings & Reviews

Thankful g For help when needed. Not technologically saves.

I will never purchase another appliance without the geek squad protection.,

Freezer/Fridge went out on the evening of 4/22. Called Geek Squad around 9:50 PM, but they sent me over to LG because they weren't doing repairs. LG was closed. Called again on the morning of 4/23. Said they might be able to get someone out at the beginning of May. Told me to try LG. If I could get someone, they would reimburse me. So I will have to pay for the repairs IF they can be completed. Though we have lost $400-$500 of food already, I have some of it sitting on ice in the coolers that we had around the house last night. So I have to now have to tend to the coolers for 2 or more weeks? It says "We fix it or replace it." on the website? I didn't see "We fix it, or we will fix it in a few weeks, or we will let you find someone else to fix it." Now I'm getting a tech from from LG on the 28th. They "may or may not have the correct part" so they might have to come out again.

Best protections ever. Lets me sleep at night that I am protected.

I love the geek squad protection plans. They have great customer service

Bought it cause the fridge was so expensive. Hope I never have to use it

Timely friendly efficient knowledgeable clean. What else beats this

Love having the protection for all of my household goods

I always purchase protection plans geek squad they have excellent dervice

I'm glad I bought this, so no worries. I have the qeek squad on my side.

We got this protection plan due to the fact that we bought the item as an open box.

Why not pay a little extra for the warranty? Will come in handy

They are awesome...... keeping my refridgerator working and all that jazzz

The Geek Squad couldn't fix my refrigerator ice-maker, so after 8 visits they replace the refrigerator....but won't transfer the remainder of my warantee to the new refrigerator....that doesn't seem fair. Not my problem that they couldn't fix iit.

This was easy to install and works perfectly. Totally a win-win.

It is the first time that I buy this proteccion.I wish peace on meant.

Must have for me and the family. Wouldn't second guess purchasing again

i recommended add a protection plan , I use in other item and it work fine

Best buy does a great job backing up what they sell, no questions asked.

Great piece of mind when you buy a floor model. Hope I never need it.