Customer Ratings & Reviews

Bought the extra protection when getting our new fridge! Totally worth it!

Hoping my warranty pays off. Got it to be worry free. Hoping it is hasslefree too. Time will tell. Haven’t used it yet.

Rather have the warranty so I can feel better about my larger purchase

I have all my appliances covered. It is always a great experience getting a hold of the geek squad and submitting a claim.

Always get Geek Squad extended warranty on high dollar purchases. Easy to add during purchase and easy to use - one phone call for all covered items, no looking for various manufacturers warranty phone numbers, etc.!

Love the size and options. The temp dial is tricky though, it takes a few tries for it to land where you want it. All in all it's good so far!

I don't think I've ever bought one of these before. Always thought WHY? If it past the warranty it would last. Not so much anymore. Especially reading reviews on Refrigerators Apparently they are only build to last 7-10 year with lots of issues. Hopefully it will be a waste of money but at least I have a bit of peace of mind

I buy the 5 years on all my appliances l lost a tv because a part went bad they came to my house found the problem said they didn’t make that part anymore so l got a brand new TV

This is a very nice icebox. I really like the modern aleek look on the outside with bo dorr handles. The inside is good and so is the freezer. Only reason i didnt give it five stars is because i would have gone for more fridge space.

The gents fit it to the right location and connected with instructions. Thanks

For the cost for 5 years of worry free on the fridge it was worth it. Hopefully we won’t need to use it but if we have to we are covered.

Great service. Had some problems but they fixed them right away.

Always get this with any large appliance purchase! You will never regret it.

Great, very helpful and informative. Just wish I would’ve gotten the 5 yr warranty. 2nd time I’ve had this issue with my Samsung smarthub refrigerator and they took care of it right away.

2 years I purchased a refrigerator from a company that will remain nameless, got the warranty; however 9 months later my refrigerator goes out over $400 GONE! They're warranty does not replace food/medicine etc... So this was a driving factor to purchase my refrigerator from Best Buy, i love the benefits they offer woth their warranty

The delivery team had to remove the doors to my refrigerator so it would fit through the door! They did this efficiently and with positive attitudes. My new refrigerator was delivered without a scratch thanks to the careful trip through the narrow doorway.

Amazing fridge , very spacious and enough to keep grocery for a while . The shelves are long and strong to hold many items . Easy to remove and clean also . Also easy to wipe the front without staining it . Overall the fridge works well and I’m glad i purchased this .

I purchased the 5 year plan for my samsung fridge i bought as a discontinued model. I had two separate issues with it. (Both common problems after a little reasearch) and geek squad setup a feild tech to come and diagnose and order/replace the necessary parts to fix it. Both times have easily paid for itself. I recommend it to anyone making big purchase.

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

Definately worth the money, seems like you wouldnt have any hassle with geek squad