Customer Ratings & Reviews

Excellent customer service as always the geek squad is the best

With so much technology in todays units the five year warranty is a very wise choice. You will be glad you have should an issue arise.

I am really impressed with the service plan I purchased for the upright freezer. So far I haven’t had to use it but peace of mind knowing that it is covered

The gents fit it to the right location and connected with instructions. Thanks

Great to have this program for purchases. Could be a bit cheaper

Good quality, recommend refrigerator for the cost.

Always get this with any large appliance purchase! You will never regret it.

What is not to love about the extra loss coverage gives you. Why would you go without adding this to any major home appliance?

Definately worth the money, seems like you wouldnt have any hassle with geek squad

Always worth it. I geek protect all my major purchases and will continue to do so.

The crew installed our refrigerator in 30 minutes. That included changing out part of the water connection and getting it started up, wiping it down & some instructions on its use. Very pleased!

Perfect are very professional on the phone whenever you need them to help you with anything you buy from Best Buy

They were punctual, kind, and courteous. They helped me get it in the spot that i wanted it in and made sure i was satisfied before they left.

Good customer service by geek squad when we had to call them to return and replace the fridge due to installer creating a dent on the middle portion while delivering the item.

Great protection for my new fridge. Knowing that your investment is backed by a good protection plan

Geek Squad protection is a life saver when there's an item a warranty doesn't cover, or more importantly when you've gone past the manufacturing warranty and have a problem that leaves you in Limbo. I've had to utilize my GSP plan a few times for different items, and if I hadn't I would have been looking at full price replacements--that's a big win for expensive gear.

As descripted so far so good. Looks and best of all functions as described.

I love the room inside I don't think I have ever seen a refrigerator with so much room inside, the only bad thing about it is that there is no light near the were the water comes out.

Great service. Had some problems but they fixed them right away.

They get things done for you and make you feel like you got your moneys worth of protection if something goes wrong