Customer Ratings & Reviews

great service ! friendly and knowledgeable staff that answered all needs

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

It’s nice to know that you have additional protection should anything go wrong…

You cant go wrong with a protection plan it covers your item and if the item can not be repaired they will gladly exchange for equal value or pay a difference and upgrade do not forget to insure your upgrade highly recommend.....

Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!

i hope i never have to use these guys my product is very nice and running they are asking for a reveiw so here it is

As of now I have not needed to use my extended protection. However, I have peace of mind knowing that if my refrigerator breaks down, I can have it fixed. The plan is very affordable, a lot more cheaper than other competitors. I checked around before making my purchase, and I definitely saved a lot of money.

They are the best at there services, help on time love it

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

Our house burned down so we had to rebuild and we got all of our appliances at Best Buy and had Geek Squad install our appliances. They did a great job! Bought Samsung so we have never had to use the protection plan :) but I know it is there if I need it.

They do a great job on installing anything you purchase

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

Geek squad protection for the next 3 years is a peace of mind I can have for my new kitchen appliance. Although I believe my purchase is of the highest quality and reliability, you never know with appliances or machinery, so having this protection is certainly assuring.

I haven't used mine yet, but I read through the types of options that are fixable through geek squad. Seems to cover a good amount that isn't user error.

When I was researching our new fridge, I was terrified by the reviews of manufacture warranty whoas. This convinced me to go with the Geek Squad warranty because on the rare occasion that I have needed it, they were always easy and convenient. Don't know any other store that offers a better program.

I had some issues with my Insigna refrigerator that requested calling the Geek Squad. It took about two weeks for the technician to get here to check things out but he fixed it straight away! Paying a little bit more for the extended service is well worth it! It like having a brand new refrigerator again!

I Appreciate the Produce that we recieved and am so far very pleased with the products Progress and service. This will be Updated at a later Date. So Far So Good!

I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

Happy to report I haven’t needed the Geek Squad as yet. Happy to know they are there to depend on.