Customer Ratings & Reviews

Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

This blind is so awesome. Works and looks great. Great product and good price

Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

It is very satisfying to have the protection plan as it has come in handy in the past.

Very nice and efficient response to our call. All though the wait time was a bit long,

Geek Squad protection is well worth the expense works. Have used it in the past with great success. Had to have the oven door replaced crew was clean, quick, and polite.

I truly enjoy the 5 year Geek Squad protection as it makes it so much easier if there's a problem with the product that I've bought from Best Buy. I always buy protection for this reason.

Purchased this extended warranty for peace of mind.

Installed water line for fridge, new wifi and modem. I was told I would notice a "speed up" but nope, no speed up. I think that is more due to the fact that my laptop is old, old, old. There were 2 young men who came and they were very efficient and patient with this older female who is not very good with computers.

We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

I love Best Buy warranties because they are great whether it’s for an appliance, flat screen TV, or computers. I have purchased these items and warranties over many years.

Comforting to know this will take care of any ussues

Our first warranty with our first refrigerator was great in getting our money back for the fridge, being we had it less then 7 months when it started acting up. The warranty we lost when we bought a new fridge, being we "gave back" the fridge. Which I wasn't happy about, due to the fact we wouldn't have to "give back" the fridge if it could have been fixed. So kinda like throwing that money away in my book. Like I said, not happy.

IF YOU LIVE IN ULSTER COUNTY BE WARE DO NOT BUY A YEARLY CONTRACT THE DO NOT SERVICE THE ARE BECAUSE THE STORE IN KINGSTON WAS CLOSED AND THE COMPANY REFUES TO PUT A LOCATION IN THE ULSTER COUNTY AREA 2 ITEMS I BOUGHT CAME DAMAGE . waited 5 app. for camera's instalation.

We have a 5 year old and he is extremely independent. Fridge high is always frustrating for him, so we were excited to see the lower draw so perfect for his use, even for my mom (older people) is great! ALSO, this fridge lowered our monthly electric bills tremendously. It is so large that everything is perfectly organized. I even added thick paper towels on the shells so my cleaning routine is greatly minimized. We LOVE our fridge!!!

I have Geek Squad for my electronics and keep renewing it yearly. This option was specific to the fridge and I felt the price was worth it. Will cover almost everything. Still have the warranty obviously, but know that after that, the Geek Squad will be able to help if, heaven forbid it fails.

If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

I bought geek squad protection reluctantly and realized it is worth every penny. Thanks for the recommendation of the sales person. The Samsung refrigerator got issues after a year with ice buildup, and voila geek squad team stepped in to fix the problem, they also did pay for the spoilage. All this during peak of COVID-19.

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.