Customer Ratings & Reviews

Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.

It is very satisfying to have the protection plan as it has come in handy in the past.

Very nice and efficient response to our call. All though the wait time was a bit long,

Love this fridge so far - it is set up to easily attange shelves as needed and organize contents clearly and easily. Keeps everything at proper temps too

worth the money. all appliances are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

We used this protection when our freezer stopped working and all the meat inside spoiled. The replacement freezer was delivered and we had to restock it, but we did file a claim for the spoiled food. I believe we had the check for the claim within a week.

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

Bought a kitchen aid refrigerator. It hums/buzzes so loud I had a technician come out; only to find this is normal for this particular model. I do not think this refrigerator will last up to its warranty and I am so glad I purchased this extended warranty.

This blind is so awesome. Works and looks great. Great product and good price

It’s great to have an extend warranty for a piece of mind. The only two things I didn’t like about the warranty is, a three year warranty runs concurrently with the manufacturer warranty which means you pay for 3 years but actually get two years. The other thing is if you have an issue within that first year Geek Squad will directly to contact the manufacturer. That’s crazy, my thoughts are why am I paying you?

Great service, I have Always gotten the geek squad and protection service on all my items I have purchased at Best Buy have nothing but the best things to say about it every time I’ve had an issue they’ve always fix it immediately and to my perfect satisfaction my recommendations is always Get their warranty as well as your geek squad

Bought a refrigerator and it was leaking after install.I called Geeksquad And made appointment but had to wait 2 weeks. I thought it should have been faster. They came out day of appointments and fixed fridge real quick. Very happy with the repair job that they did.i would recommend Geeksquad but they should hire more employees to cut down on the wait time.

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

Geek squad is always a safe bet and highly recommend it. They are dependable and respond quickly.. I have always had great service.

Every major appliance we purchase from Best Buy we always add the additional Geek Squad Warranty for 5 years. Their services are excellent and we have never been disappointed!

Good service! They are responsive and provide the service we need

Awesome service and customer help kind and no the stuff

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.