Customer Ratings & Reviews

Geek squad is alway amazing.very knowledgeable about all of the products they are selling and working with. I recommend it to everyone.

Best Buy is the best store I like to buy items in this place the customer service are excellent

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Customer support is very good and they solved my problem

Customer support is very good and they solved my problem

Haven't had to use it yet, but I've used it in the past on other products and the protection has been good to me.

Bought for my son and Daughter in law. They love it.

I have not used this yet but I wish I had since the dispenser on the refrigerator is not functioning properly since delivery

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent

first time returning an item using the Geek Squad extra coverage and it was a breeze. buy the extra protection for peace of mind.

It’s great no problems with it they don’t make much question they focus if to give you the best service

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

A great upgrate. All my food is so much colder and it saves more energy compared to my last GE. Easy to use and better with a iphone.

haven't had to use the service yet but it's nice knowing if something goes wrong with our appliance they'll come and fix it.

Purchased with our new LG refrigerator. Good value to protect our investment and avoid any near term warranty management issues.

The guys were very careful in the installation process as they had little room to maneuver in removing the old unit and installing the new unit. Took their time to ensure that no damage would occur during the removal and installation of the new unit.

I AM ENJOYING THE DOOR IN DOOR FUNCTION. THE DOUBLE ICE MAKER IS ALSO VERY HANDY WHEN EXTRA ICE IS NEEDED. PLENTY OF STORAGE SPACE INSIDE AND I LOVE THE SLIDE OUT DRAWER IN THE BOTTOM OF THE REFRIGERATOR. WE LOOKED AT MANY MAKES AND MODELS OF REFRIGERATORS AND THIS ONE DEFINITELY HAS THE MOST BANG FOR THE BUCK! NO REGRETS PURCHASING THIS REFRIGERATOR.

I just got a 3-year protection for my LG refrigerator, and will renew it before it's expiration. If something goes wrong, I am confident that Geek Squad will be easy to contact with for any questions or help that I need.

I would recommend extend warranty to anyone buying anything over one hundred dollars because boom you get it replaced just like that and then you just purchase another warranty for the new product. You just never know when something will break

I purchased the geek squad plan for my freezer because the plan covers food upt to $300 and damage due to power outages which is what ruined the my old freezer.