Customer Ratings & Reviews

Bought my refrigerator open box and add the warranty. After 2 years I had a problem with the water filter, I call, 1 or 2 days after the show up after 1hour done. They replace the part with 0zero cust and my refrigerator is up and running like a charm:)

The 2 gentleman that delivered the refrigerator where so respectful and new what they where doing.

I think is good to have warranty just incase the refrigerator will fail & its gives you peace of mind that you are protected

Geek sqaud service is the best, no wories no hassles, you have a problem and geek squad takes care of it.

The agents were very professional - took care to deliver and set up new refrigerator and removed the old. Great Customer Service!!

Haven’t needed to use this yet! But we are certain that it will be tip top like everything else!

It's always better to have protection plan than nothing because you never know if your Refrigerator it's going to break down the road, after I let my old protection plan expire that's what happened to my old fridge after 11 years of service I had no protection plan and the parts are very expensive even if you want to fix it yourself.

Best Buy in my opinion has excellent services. The employees are well trained.

Always good to get warranty. Protects against defects which usually appear in the first 2 years

Great people. Excellent services. On time. Will recommend to get protection plan

It’s always good to get an extended warranty. With the purchase of my new upright freezer during COVID it was a no brainer. Not only am I good for 5 years if something goes but the warranty covers spoil food too (up to a certain amount).

Haven't had to use the geek squad for my new fridge but happy to know I have a five yr protection plan.

I purchased a refrigerator a little over a year ago and unfortunately began having issues with the ice machine. Of course theres never good timing for unexpected expenses. Thankfully with this protection I was able to get it repaired free of charge. Definitely recommend for a piece of mind when making bigger purchases.

If you want peace of mind this product is the one. I don't have to worry about broken or failures parts.

I have had great luck with Geek Squad any issues I have had they always resolved. I was skeptical as usually you get screwed on warranty buys however I would buy this one every time

I recommend purchasing the Geek Squad service with any electronic products because all of these items have electronic components and setup that their expertise can assist with getting things up and rolling.

Great appliance, I recommend it 100%. beautiful and very functional

Required item fo any appliance. Bought if for a chest freezer and im glad i did.

Took multiple times, numerous calls, various in-home tech service visits, but end result, frig broke down and they replaced it. Highly recommend getting the service plan!

Definitely worth every penny. Got open box fridge with issue and they replaced it without any questions.