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Customer reviews

Rating 4.5 out of 5 stars with 4541 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,541 reviews
  • Rated 5 out of 5 stars

    I Bought a refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. That’s the main reason I buy from Best Buy. Easy. You don’t have to register it since they do it at purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually a waste of money, we'll see.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't worry about extended warranties as items are being built with longevity in mind. Of course, that's not so with electronics, (built in obsolescence).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD for the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always apply Geek Squad protection to expensive electronic purchases, cause you never know. Plus, depending on product, you can easily exchange in store versus other protection plans were they use a 3rd party!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek plans rule. We always get them on expensive items. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must buy for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my refrigerator purchase and felt how this warranty can be of service. Good product and much better than manufacturer's warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly Deceptive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy gave me a great deal on the fridge warranty! Thank you Best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the warranty, hopefully won’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because I haven’t had to use the warranty and hopefully, I wont have to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great on most products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really say on this particular purchase because they forgot to put our refrigerator on the truck! We'd been waiting about 7-8 weeks and had been living out of an ice chest for 3. Needless to say, we bought a much nicer refrigerator from a different store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at other places to buy appliances, and Best Buy seemed to have the best value for their warranties. I like that you don't have to pay for a service fee, it too is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my refrigerator was very successful, my family loved it, thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this agreement, and hope not to have to use it. Seems to be a good deal, still hope that I do not need to use it, hope that the refrigerator last a lot longer than the warranty and is pro long warranty thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I recommend it 100%. beautiful and very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an extended warranty. It is great if you need it but a waste of money if nothing goes wrong. The gamble is your to decide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Families must have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge is great for our 8 member family . Everything has a place without looking so cluttered . It’s spacious and easy to clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services always promt. Very couteous and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad standard protection is a must have. I haven’t had to use it yet with my new ‘ ‘fridge, but the professionalism and expertise with other purchases make me want to recommend the Geek Squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, very sturdy shelves and many options to move the shelves to optimal spot.

    I would recommend this to a friend