Customer Ratings & Reviews

Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

They are always very helpful and willing to answer any question.

Item was easy to pick up. Ordered online and was ready when I got there.

The people have been very helpful when calling for assistance. The hold time can be a little long if you get transferred and some of the questions are repetitive, but overall it is a good value.

The 5 year extended warranty is a better offer. Originally we had the 3 year but since it got close we feel the 5 year will give us more time in case anything happens

We have not had to use it and feel the Geek Squad will provide excellent service if needed.

Money, money, money, money, best thing in the world

You can’t go wrong after a couple years everybody always wonders about the device that they got a few years ago and one new it’s going to die but when you have geek squad no need to worry they will just give you a brand new one

So grateful for this service. Used it multiple times

Hopefully never have to use but I know it’s great if I do.

Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.

I would always recommend geek squad protection they replaced my refrigerator with no problems brought it to me set it up in my kitchen very much worth the money

Excellent freezer firmy family. I like the controls being on the outside. Set up was easy since the delivery guys unboxed it and took the boxe with them. All i had to do was add the handle and plug it .

I always buy the protection plan. I have learned now though that you generally need to call the manufacturer the first year since Best Buy cannot help you if there is still a manufacturer’s warranty.

I always recommend the Geek Squad Protection Plan especially for your appliances. It gives a peace of mind to know that if anything happens, they are just a phone call away to help you answer your questions and/or get the item fixed.

This is the first time getting Greek Squad, but after reading all the bad reviews from all the refrigerators I wanted more insurance, I hope I don't need the protection but if I do I hope they will honor their contract in the proper fashion

I am so glad I bought the Geek Squad Protection plan. My LG side by side refrigerator went out after 30 months and they completely replaced the product.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Guy do a awesome job considering some of the cheap products made now days. They've always been good to us. They honor their warranty!

Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr