Customer Ratings & Reviews

Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

They replace my fridge what went out after one year, protection plan worked very well

My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

I purchased a 5-year protection plan for a fridge which was delivered to a rental property. It is a safe thing to do since it is a rental. If anything goes wrong, the tenant can call and get it fixed.

This is a great purchase, it saves you money when you buy extended warranty plans, get your freebies as far as things being removed from the house that they would normally charge you for and all the tech support you would ever need. It is a must buy!

They are trustworthy people ..they are very professional when we speak about handling all products issues

It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price

Great value for a 3year plan. Hopefully i won't have any issues with my refrigerator, but if so im happy to know i can depend on geek squad to solve the issue.

Bought for a rental property. Seamless installation and when purchased it was one of the only units in stock. It has been fine since it was installed.

Fridge was delivered and installed quickly and efficiently.

The installer team of two were amazing. They were very careful of our home, wall corners, doors etc. They were knowledgeable of the hook up and operation of our refridgerator,

Did good on installation of Refrigerator and install ice maker

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

So far its been horrible to try to schedule a tech. I live 40 mins from store and told no tech for two months. Will not use geek squad again.

The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

Not yet needed but very easy to add. We are confident they will work fine

Geek squad is awesome. It replaced my fridge without dents

Definitely purchased after my Kitchenaid died when only 5 years-old.

This extended warranty is really affordable insurance.