Customer Ratings & Reviews

This extended warranty is really affordable insurance.

I would highly recommend getting the extra protection it has save me a few times

Great peace of mind. I love having the extra protection and all the issues this will cover

I always buy the warranty, because it doesn't cost us a dime if the unit fails. Our Best Buy store, always is willing to send someone out asap to get something fixed or replaced the first time around. We've been with Best Buy since they opened their first store in WI. That's over 30 years so far.

Love having this protection. Had an issue with my refrigerator and they could jot locate anyone in the area to fix it so the plan relaxed it with a brand new one. Makes you feel good to have the coverage when you need it.

Some people say the warrantee is not worth it. It is worth it when your freezer or anything of value goes out.

This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

Love this refrigerator however, had to have it serviced after only 3 months due to poor installation. The large round ice cubes are funa dn a real hit with the little ones. They last a long time so are also functional.

Everything working perfectly since installed great purchase

Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

Love geek squad! They are fantastic! Definitely recommend

I had issues with my dryer but I got the protection service for 5 years and they are amazing.. Got my dryer working again

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

When I bought a 3-year plan, I wasn't sure that it was worth the price. After facing a series of computer and cell phone-related problems, the Geek Squad has proved worth the money.

Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

The customer service agents provided excellent set up and answered all of our questions regarding our refrigerator/ freezer.