Customer Ratings & Reviews

Great plan, great price! The refrigerator and 5year geek squad plan cost far less than we had expected to pay for a refrigerator alone.

Have not used the services yet. Very good customer service so far!

GeekSquad protection is one of the best offered by BestBuy. I have several expensive tech products from BestBuy and I got all of them covered with this service.

Love this fridge/freezer combo! We use it for our cake business and it has been a game changer

Best Buy's Geek Squad Protection pays for itself with one small repair problem. The KitchenAid refrigerator has an electronic panel, several lamps/sensors, and a compressor.... the cost of one repair to any of these items makes the warranty a good bet.

the refrigerator had a faulty icemaker, After three repairs was able to get a new refrig. Unfortunately, the icemaker was still same and has been replaced once and still does not perform properly. Without the warranty we would have been out big bucks.

Geek Squad had always paid off for us. We haven’t had to need it for this purchase yet but we never buy an electronic or appliance without buying Geek Squad along with it!

Pressed into this purchase. Do not want. This is not a good deal

I haven’t used the warranty but so far I’m happy with the services that I’ve received.

I always buy the Best Buy warranties and have a 50/50 useage of them. Overall not bad prices if you have the total tech program since it drops the total price of the warranty by a good amount.

Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

Geek Squad service is great. I got my answers when I had questions about the fridge and its functions. Techs are knowledgeable.

I have not been able to use the warranty yet but it is good to purchase a warrant on any appliances or anything to make sure you are coved with any damages that may occur.

The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

The employee that helped us was very nice unlike the manager of that department Norma who is very rude. Luckily this time it was someone else I should of got her name. Also the delivery guys were nice also.

They delivered and installed. Everything was great.

Features are amazing. Just what me and my family needed in our lives

Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

I always purchase Geek squad protection for my purchases. It gives you peace of mind knowing your purchase is covered in the event Tech support is needed to care for my purchases.

Gf ready way to keep our items covered under warranty. Great price as well.