Customer Ratings & Reviews

I haven't needed to use it yet but have bought before and was glad I did

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

Love all the different types of ice and it’s very spacious

Fridge has lots of room very spacious and I got two so you can feed and army

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

It is always nice to see when major appliances have option for additional warranty purchase. Price was reasonable and peace of mind of having it if its ever needed.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

Installed fast and professionally also get to stay with a peace of mind having geek squad

So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

samsung fridge very skeptical of product if i have problems i know best but will fix it

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

Excellent warranty service I recommend it to everyone if you’re purchasing any kind of products, they offer it

LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

The agents were Profesional and fast. And help correct issues thats arised

Glad I got this coverage I need for my fridge, can’t go wrong with small extras that’ll help in the long run

heard good things about Geeksquat in the past. I didn't really try them until I owned my own appliances. Glad I have them. they are responsive. you called them, they come to see you the next day and solve the problem. Highly recommended.

This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

I have purchased and used the GSP plans in the past and have not been disappointed when it came time to receive service. I fully expect to have the same experience with this purchase.