Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4547 reviews
(4,547 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For 3 years, this is a great price! Knowing that I have insurance of my items is lifesaving!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Freezer warranty good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
very nice sales person Kim,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought an open box bespoke samsung refridgerator for a steal well worth buying the 5 yr warrenty!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra mile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It's worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.
Rated 5 out of 5 stars
DELIVERY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be good for the garage or basement, been having problems with climate control, very cheap parts, I looking for a different refrigerator unfortunately I still owe on this one, but I am constantly having to replace everything in the fridge/freezer cause the freezer freezes and the fridge doesn't stay cold.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Get Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Waiting to see if I need them for this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use yet, but it was very easy to purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You better buy a warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it yet. Hopefully won’t have too.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tiger service was good they came twice to check it out and gave me good explainations
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Take It Away!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad replaced my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I would recommend for refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Coverage is good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always smart to get coverage for your appliances
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be with out this. Have had it for 7 years and happy with the knowledge and professional support of the employees
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend
