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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4547 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,547 reviews
  • Rated 5 out of 5 stars

    Great Deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 3 years, this is a great price! Knowing that I have insurance of my items is lifesaving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer warranty good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice sales person Kim,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought an open box bespoke samsung refridgerator for a steal well worth buying the 5 yr warrenty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    DELIVERY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DELIVERY GUYS WERE VERY NICE. DELIVERY MANAGER SUCKED.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be good for the garage or basement, been having problems with climate control, very cheap parts, I looking for a different refrigerator unfortunately I still owe on this one, but I am constantly having to replace everything in the fridge/freezer cause the freezer freezes and the fridge doesn't stay cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I buy large appliance or electronic I make sure to get warranty it just makes since cause brand new can malfunction at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting to see if I need them for this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet, but it was very easy to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hopefully won’t have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiger service was good they came twice to check it out and gave me good explainations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take It Away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were on time and did a great job. We were satisfied. We love the service where they haul away your old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Coverage is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always smart to get coverage for your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be with out this. Have had it for 7 years and happy with the knowledge and professional support of the employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

    I would recommend this to a friend