Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4547 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,547 reviews
  • Rated 5 out of 5 stars

    A must!!!!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow having your own tech team is the best. We consider it a great investment when purchasing electronics and appliances etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Geek Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for New Appliances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator plenty of room in both compartments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a product this expensive, you need some protection. But, haven't had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. Best to be safe with extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with the installation, it was smooth and easy. staff was supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Affordable peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it but it’s nice to have for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased the extended warranty to cover any unexpected issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worth the price for the appliance I bought it for. Worth getting the extended warranty on appliances like the freezer I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service love it they are so good and great customer service and support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient delivery. Communicated well before and during the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5cu freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Linda. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 4 out of 5 stars

    Bought protection for my Samsung refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terriblemodel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive but necessary as I do not have good luck with regfrigerators and my last one had over 8 repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is an absolute must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend