Customer Ratings & Reviews

Geek Squad protection is good to have in case something goes wrong

I pray that I do not need to use it but I have it just in case!!!!

My fridge was installed 10 mins no problems. In and out

We always choose a five year extended warranty. Comes in handy

They are very good at answering questions. They won’t cover something if it’s still under manufacturers warranty. I bought a Samsung Fridge (never again) and had food spoilage. They reimbursed me quickly for this.

5 year protection guarantees you protection on your device.

I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

The crew installed my new refrigarator and it was very professional.

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

3 year it good ti work for me thank you I love it g

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

This seems like a good warranty. We bought it because so many refrigerators with built in icemakers/dispensers have problems down the road and Best Buy warranties only cost about half compared to bloated competitors.

I bought this 5 year warranty because I've had problems in the past with other fridges and I'm glad I had it then, hopefully it will cover me now on this on if need be. Good price.

The cost of the extra warranty was a great deal and will come in handy should the product being covered breaks.

Have not had to use the warranty yet so I cannot comment on how well it would respond to a claim. I will say that the price for the 5 year warranty was $200. A 5 year warranty from Sears for the same refrigerator was $580.

Always have back up warranty in case of mistake,could never be too sure

Extended warranty is great. We were able to get this new refrigerator under the warranty or prior unit that did not work correctly.

The service guy did and great job! I would definitely recommend the geek squad!

Having been a longtime Best Buy/Geek Squad customer, I see the value of their coverage. We decided to have our new refrigerator covered for 3 years.

The agent was outstanding. Helped us with a long dreadful issue while updating our kitchen appliances. It was great to have assistance with no additional isdues6!