Customer Ratings & Reviews

I have faith in the new appliances I purchased, but always nice to have some peace of mind if anything goes wrong

Protection covers plenty and will save you a lot of money if something serious happens. Geek squad responds fast and is very knowledgeable about products.

the crew set the fridge up were very polite and did an excellent job

THE 200.00 DOLLAR OFFERED IN THE WARRANTY INSURANCE FOR LOSS OF FOOD DUE TO FAILURE OF FRIDGE, SOLD ME. WILL ALSO REPLACE TO ITS ORIGINAL PLACEMENT AND INSTALL, IF DELIVERED AS PART OF ORIGINAL PURCHASE. CAN'T BEAT IT.

They were perfect and professional in selling my fridge , super satisfied.

For me very important, and the service is amazing and faster.

I haven't used it, but what can i say other than its a warranty

3yrs protection plan puts your mind at eases about your products when something goes wrong. You have that protection to fall back on.

I had before geek squad for 5 years and it’s helpful for me and my family so I got for new refrigerator too

Great product I would recommend this to all friends, family and co-workers. Geek squad always do great work they have great knowledge and know what they doing. Great job Best buy!!!!!!!!!!!!!!!! we

Love this service. They have been very helpful for what ever needed. They even came to the house and help set up our new TV & Surround sound system

The only thing I can think is how best the service is

Have not had to us the Geek Squad for this product yet and hopefully won't. I have used them for computer issues and have been satisfied with their services. With all the tech in products today it's good to have some help available.

Performs as advertised. Got a very good deal on it. The Best Buy staff was very helpful in this transaction. I wanted to make sure that our purchase was covered past of standard manufactures warranty.

Had to call them twice regarding my computer and both times they helped cleared out stuff not needed and made the speed of my computer faster. Great Job Geek Squad.

I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

Greatly appreciate the 3 year standard Geek Squad protection plan to have Best Buy support for products and services!

Definitely a must have one purchasing a freezer I’m sure

The agents set up connected fridge water and ice maker thanks geek squad

Bought a refrigerator from best buy outlet. It was an open box but was said to be still functioning. After having it for 14 days we noticed everything in the freezer had defrosted. Temperature reading inside the fridge said the freezer was at 0 degrees Fahrenheit but in reality it was at 60 degrees when i put a temperature probe inside. Geek sqaud came out 4 days later to repair. They claimed the gasket on the freezer was not sealing correctly cause it to let heat in. They then “repaired” it and later that night it was still not freezing. Had to call them again and now have to wait another 2 days to have someone come out again.