Customer Ratings & Reviews

warrantys are like insurance — you never know when or if you will need it! But i just could not pass up on the extremely reasonable price for the 5 year warranty! thank you BestBuy & GeekSquad!

Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.

Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

It protection for a product and geek squad is helpfull.

Hopefully I will never need the extended warranty but I have it just in case.

Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.

I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

I always buy extra protection on all of my products... Everytime I've had a problem...Geek squad solved it quickly...

They do not make you wait 2 weeks when it's a refrigerator that's considered an emergency

I highly recommend this warranty, because of its value and its ease of use.

Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.

Great deal on this extended warranty protection. Gives peace of mind for the next 5yrs

The Geek Squad has never let me down in the years that I've used their services, they are an excellent group!

This is a must, if you want that long term protection for your equipment

I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

for $170 you get a five-year protection from geek squad can't go wrong

I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

Great customer service. Friendly and helpful. Excellent job done

Good customer service, dont have to wait for a long time

They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.