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Customer reviews

Rating 4.5 out of 5 stars with 4549 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,549 reviews
  • Rated 5 out of 5 stars

    No mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're making a big mistake if you don't protect your major purchase investment for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan. It is always best to insure that your product purchase is covered for unexplained problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the extended warranty to cover my appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra warranty is needed for big ticket items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t need to use the geek squad yet but I hope they will pull through when I need them. Hopefully I do not need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of the fridge and worls great. A good buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional service. I was very pleased with the quick delivery time and how helpful the people who delivered my item were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your covered for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always take out the 5 year Geek Squad Coverage especially on big size products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully I Never Do ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, and hopefully I never do. But it's nice to know that it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when buying major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new Samsung double door refrigerator from BestBuy and absolutely need to buy geek squad protection. Have not had any problems with Geek Squad yet since I have not had any breakdowns on my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always suggest buying the 5 year warranty because it’s really good peace of mind if something breakdown or stops working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add geek squad protection to these investments. You can never go wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this plan yet and I hope I do not have to. It is nice to know that Best Buy has my back in case something goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership it’s so Convenient to have help and I have someone there to talk to you ever time I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad warranty is a great service plan and a source of confidence to keep things operating up to specs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor repair needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    48-inch refrigerator kitchenaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is very professional, we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY glad I got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without the squad protection, I'm sure we would have spent way more to repair our stuff. Very worthwhile.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use this , however I think having the knowledge that Best Buy is the provider means they stand behind what they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy day. No issues thus far. I hope it doesn't get to the point of a complain

    No, I would not recommend this to a friend