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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4549 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,549 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. If anything goes wrong they will attempt to repair if it can not be repaired they will replace the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. I'm sorry to hear about how this appointment went and the interaction you had. It's always frustrating when an appointment isn't up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection for my Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to try calling the agent yet, but buying this plan was very easy and i feel like my open box is protected for 3 years with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent best quality ever can’t compare to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind with Samsung Refrigerator Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone says Samsung refrigerators are something to worry about. nothing to worry about here now that i have the geeksquad warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Thank you whirlpool for this fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but I’m hoping it will be worth it if I have to. Hopefully I don’t have to and then quipment is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years still working, ni issues at all. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection for my refrigerator. After setting it up, I ended up needing service, and every person I have talked to has been professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of following up on a repair needed through the warranty process is simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say about the Geek Squad is Awesome, awesome service, awesome nothing more to say....reliable, knowledgeable, and again awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this warrant but also I am hoping my new appliances are so good I won't have to use it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggs. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen response con la garantía. Me respondieron sin problemas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was helpful but some things aren’t covered.. but those that aren’t part of the plan can still get fixed by recommended venders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because my new LG Fridge has so many different options, I thought the extended warranty would be worth it in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty. Does what is supposed to do. Warraties my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick to remove an old one and bring a new fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    practical ,protection, stress free ..good quick service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garanty of 5yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer services are excelent and the deliverys too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store to get products, and the service is great.

    I would recommend this to a friend