Customer Ratings & Reviews

Got this along with the refrigerator. Would recommend to purchase it.

Haven’t had to use this service yet but I am happy it is in place in case I do need it

The agent installed my fridge in a timely fashion.

Excelent customer service and very good product i will recommend this to all my friends and family

Okay, if you like giving money away the Geek Squad protection is for you. When we purchased our fridge we were informed that the geek squad protection would take over once the factory warranty ended. Every time we had to have our fridge repaired we were told the geek squad guys were just all booked up and it would need to go thru whirlpool direct. After two dozen repairs we find out that the fridge - that should have been replaced - is no longer covered. So essentially we gave Best Buy money to fix a fridge that they never had any intention to fix and didn't even schedule the service to fix. The way this warranty works is complete garbage, the service on it is garbage, the customer service is garbage. Maybe I shouldn't say that, garbage becomes something useful when it's broken down. There is nothing about the geek squad name, service, or warranty that is of any value to anyone on planet earth. Do yourself a favor and save your money.

I know that I was have extra coverage on my product just in case something may happen. Call Geek Squad is friendly of helping me set up my product.

A really good fridge. Love that theres no handles.

I bought the 5 years protection for very reasonable price, they give excellent services too

So happy we have added this to our purchase. We have purchased Sears agreements in the past and they are so much more expensive.

Great service. My son thinks you are awesome and cool.

Always get your protect! I recommend getting it on any and all appliances! If your uncertain weither to get it or not ask there option!

Never really bothered with warranty when I purchased anything, but this one turned out to be good! Always there when there is a problem!

Had to return refrigerator, no refund was allowed, so bought plan

Works good hard time getting in my house though very roomy and keeps every thing cold and perfect size, hard to keep finger prints off

What’s not to like it’s cheap insurance on a expensive item

I bought this with my new refrigerator. I am usually willing to spend the extra money to protect larger purchases like this one was.

Haven't had to use, but was a good deal for new appliances these days after hearing horror stories.

Geek squad is a must when buying electronics like i do. They are so helpful and the discounts are great too.

I never go without the Best Buy protection plans. They always take car of it if something goes wrong. The customer service is amazing.

Product protection with Best Buy is inexpensive peace of mind, especially for larger ticket items. I have not had to use this one, but it's good to know it's there if needed.