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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4560 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,560 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful fridge.my hubby hook up the water dispenser inside and the ice maker I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must buy I protect all my perches with geek squad protection I always highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on point!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my stuff installed in a flash and I couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them on fridge (thank god) but had to use them on tv and they showed up on time and fixed problem. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always their

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protecrion for our refrigerator a 5 year plan is great for this type of item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it often and have had very good service. Also gives discounts on new purchases for delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great. They do exactly what needs to be gone to fix any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting replacement was easy. Will continue to add the service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Corey. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got additional protection plan on my new purchases at Best Buy. Products are still new so I haven't had to use it yet, but I like having the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value for money but horrible claim process method!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I had this and that saved me to cover my new refrigerator cost when my new LG model went to irreparable condition within 2yrs. This plan helps a lot to have peaceful mind but getting to the customer care and process will take it forever. I might has in total wasted almost 2 days in my life trying to get hold of someone and to process our claims!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this protection, just in case , but not a bad price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Building new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with the geek squad in the past and they have been very helpful. Plus the extended warranty price is cheaper than other stores offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get the geek squad warranty, best less hassle free warranty ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far geek squad have worked well. services appliances as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection plan is highly recommended. Would not make the purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get the 3 year Geek Squad protection with my purchases. I've never had a problem with the coverage & highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This store has everything I need. Great staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase the extended warranty for my appliance Everyone here does their job very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good item for protection for service wehen needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answer my questions and if they didn’t know answer they would find it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned our hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this service relatively frequently. Very professional and very helpful.

    I would recommend this to a friend