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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4563 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 4,563 reviews
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente service and atention for my calls and guaraníes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad based on previous experience with computers. Kept a laptop of mine running for longer than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I get a new product when my fridge craps out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never to much help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways a good idea to have a little extra protection adds a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't hesitate to get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need this just in case i may need replacement or if the product stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought extendad warranty for my purchases great option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipped the door for my fridge after Best Buy installation tore it up, but now there are other issues. Their repairmen are not qualified to repair so I have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty and I haven't needed to use it yet, so it's good for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to purchase--let's see if/when I need to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty plans have come through for us before. It's too early to say whether that will be the case for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did they install my appliances but it came in handy for some computer work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the availability and satisfactory I receive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's over whelm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel we dont have to fill out this review waiting til we use up the whole 50

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet. Great for a back up 3-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think we have a winner here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best!! They are so professional and easy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom as a added security and she really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Past Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Geek Squad extended warranties in the past and been very pleased with them (no issues making use of them).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    purchanse plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchases plan due to the only option to get coverage due to new company rules to purchase tota plan which is not worth getting due to not being a value. if buying plan but the max time available since it is not renewable

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billie. Thanks for sharing this with us. We apologize for the misunderstanding. We appreciate the feedback as this can help us improve our services in the future. If you have any questions or need further help, please feel free to reach out.

  • Rated 5 out of 5 stars

    Fix fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used once and all service was great! Polite, timely and professional...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind to accompany my expensive purchase. Very happy

    I would recommend this to a friend