Customer Ratings & Reviews

my chest was bought in to garage and set up where i wanted, i trusted Best Buy also believed it's always great idea to buy protection plans to protect your products, yes, i 100% recommended.

Geek Squad is always been good they come out get the parts ordered and sets appointment to come back and install them!

I hope I never need this but since I doubt the samsung will last 42 years like my previous Frigidaire, I paid for a 5 year extended warranty. I wish it was for 10 years. I will know if I recommend the Geek Squad only if I use them. I hope I don't but it is hard to say as I've only had the fridge 10 days.

The refrigerator is nice but my experience with best buy not so much. I had a refrigerator that had water n ice machine and person that came to hook up refrigerator would not hook it up unless i paid to have new waterline ran. Also they tore my kitchen floor and still waiting for issue to be resolved. Eventhough the installer knew he did it and took a picture before he left.

Haven't had to use it yet. Hopefully I wont have to but you can't beat the benefits you get with it.

Definitely get this protection but any expensive appliances!

Thankful to have this for my new refrigerator, but luckily I have not had to use it

I had the pleasure of working with them on my purchase.

Got to use once after buying a tv that didn’t work

I ALWAYS and I mean always include the price of extended warranty service into the price of an appliance now a days. And Geek Squad IS the best bunch of techs out there of late. As with ALL things this may change. I can only hope not. because, as of now, I will swear by them. But so I did "the other Major warranty outfit that was "crafty" and went under" I definitely can see Best Buy and Geek Squad is still on the move up and hungery for my business. SO, 5 Stars Guys. Keep it up!!! or I will be gone ; )

Great price and hope never to have to use the warranty not it is there of I do!!

Hopefully I'll never need them for repairs on my fridge but the install was great and they handled my merchandise with care

They are great and super intelligent to install my 85 inch tv super quickly 100% recommended

I would recommend Geek Squad for every appliance you buy from best buy. They came as needed when you having problems with your appliances

Besy Buy GEEK SQUAD PROTECTION PLANS are the best! You can't go wrong, when something breaks, and let's face it, everything eventually does! Best Buy is out in a flash to fix it.

I purchased the 3-year warranty with some hesitation because everything I read says not to buy. However, after looking at the cost per year, it wasn't such a huge price to pay for piece of mind. The retailer that I was going to purchase my refrigerator from had a much higher warranty cost and the salesman was sort of pushy and initially wasn't going to deliver my refrigerator free of charge unless I purchased the extended warranty. I did purchase the refrigerator and they consented to deliver free, however after a day of reconsideration, I cancelled my order with that retailer and went with Best Buy, who actually matched the lower price of refrigerator the other retailer was offering, but didn't pressure me to buy the extended plan. I did take my 15 days allowed time to decide.

I used to think service contracts were a waste of money. Than within the last 2 years, my dishwasher died, my oven needed repair, AND our top of the line LG French Door compressor died after less than a year. The Geek Squad handled it ALL, new LG comes WEDNESDAY. I understand stuff happens.....the GEEK SQUAD helps you get through the STUFF. They are one of the MAIN reasons I use Best Buy for EVERYTHING!

Very good plan. Will recommend it for every purchase

I am glad I bought 5 years warranty for my fridge. It gives peace of mind

Love it thats my baby lol, love everything about it, it keep food cool and fresh