Customer Ratings & Reviews

[Employee of bestbuy] Nice and friendly. I’ve used geek squad many times before ,The services has never disappointed me in any type of way.

Had a problem and it was handled and fixed, so I’m glad I got this.

Had small problem with my new fridge Best buy promptly came out repaired replaced the item that was bad fridge works great definitely worth getting the extended warranty

my chest was bought in to garage and set up where i wanted, i trusted Best Buy also believed it's always great idea to buy protection plans to protect your products, yes, i 100% recommended.

I would definitely recommend the geek squad protection! We purchased it w/ our Samsung refrigerator. We had numerous problems with it and had a repair man come out each time to repair it for free. The refrigerator was finally not repairable after buying it 3 years ago. I was able to get a brand new fridge using the geek squad coverage! I also bought the geek squad coverage w/ the new fridge I got and will get it for whatever large item I purchase there.

Geek squad has helped us multiple times! Great customer service!

I have never been disappointed with the Geek Squad. They know their stuff and the stuff they sell. I appreciate the wonderful service.

I recommend the geek squad protection as they will come out and straighten out your problems

Always good to have things covered and Geek Squad is great and easy to work with.

I did something dumb. I forgot my plastic dish was in the oven. I was preheating and smelled melting Barbie smells. Instantly I knew I messed up! I called the geek squad because I thought the racks were unsalvageable. The melted plastic had hardened seemingly everywhere on the racks! It also managed to drip below onto the bottom of the oven. I was devastated. When the tech came out he had special tools to remove the plastic and not scratch the special coating. When he left, the oven looked like nothing happened. I was so glad I got the geek squad protection plan!

The delivery people were very professional and careful with our new frig. They carefully loaded and carried it to the terrace level of the house. Installed the frig and gave us a quick run down of how to flush the water dispenser and ice maker before using it.

They were not able to get the product I wanted and they came through with their warranty.

Well worth it. They honor their warantees. I gort a 100% refund on a fridge that crapped out after less than a year.

Best ever. They are local and like the name says they are geeks and know what they are doing.

I haven’t needed to use Geek Squad and I hope I never have to but I know it is there.

Besy Buy GEEK SQUAD PROTECTION PLANS are the best! You can't go wrong, when something breaks, and let's face it, everything eventually does! Best Buy is out in a flash to fix it.

The best feature is that the interior water dispenser and bottom drawer ice maker allow for a very large space available in the fridge. Purchased this to minimize the failure of the ice maker, which we had issues with in the past. So far it has worked as expected.

excellent group of individuals. if i ever need them again will def use them .

The agents installed fridge without any hassle. Arnaldo and Javier from A&S Nieves Transport did a great job in delivering and hoping the fridge to the waterline. They also gave instructions on disposing gallons of water and cubes and wiping the product before starting to use. Great crew and work well done.

Geek Squad is always been good they come out get the parts ordered and sets appointment to come back and install them!