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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,608 reviews
  • Rated 5 out of 5 stars

    Spacious and highly functional Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has tons of functions and all them work as described in the manual. I did not find any problem in connecting with wifi, Pandora, TV, AP, calendar. I do not have Samsung phone so I cannot comment. Cooling, lighting, space, freezer all found to be perfect so far. No leaks, very quiet, and obviously looks great. Only thing I miss from old GE refrigerator is the cup measuring system, which is not provided in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the Standard Geek Squad Protection has always provided me with a level of comfort. Hence, I recommend purchasing it in the event that issues develop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgewarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to purchase the extended warranty for our new Whirlpool Refrigerator. We are glad that we did. A friend's new refrigerator "went out" three years after purchasing it and they are happy to have bought the added warranty. --thomas B. Downers Grove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the delivery guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were awesome. They measure to make sure they could get into the house without issue. They removed and reconnected doors. They were very polite. Also explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has always been there to help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only ever had fantastic, patient, communicative experiences with the Geek Squad. I will continue to purchase Geek Squad protection from bad manufacturers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a nice product to have when the item purchased is expensive . I have had purchased this product on other items purchased and so far I have not been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service of the warranty was worth the price of the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every appliance I buy I get the extended warranty and it has paid for it self and more. Nothing is made as good as it used to be. I’ve had my appliances worked on by geek squad many times over the years and they do a great job and have had appliances replaced before.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Best Buy Employee

    Rated 5 out of 5 stars

    a must have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, highly recommend getting this protection on any newer appliance as they unfortunately not built liek they used to be, this easily paid for itself in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will have to wait and see how they cover the warranty, hoping for the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection reluctantly and realized it is worth every penny. Thanks for the recommendation of the sales person. The Samsung refrigerator got issues after a year with ice buildup, and voila geek squad team stepped in to fix the problem, they also did pay for the spoilage. All this during peak of COVID-19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been helpful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch your home warranty coverage and get Geek Squ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat peace of mind at this price! We have previously had home warranty and found it expensive and useless! Geek Squad rocks!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    coming out a 4th time for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 1 year of purchase, my GE freezer is constantly running extremely loud. Today the squad came out for a 3rd time, but still they don't have the correct parts ordered from "GE", and now scheduled for a 4th appointment. UNREAL!!!! Oh yes, and the window is always 7am-7pm -

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great refrigerator that provides plenty of space for all your food. It has extra storage of ice in your freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is well worth it. Not having to worry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad for my electronics and keep renewing it yearly. This option was specific to the fridge and I felt the price was worth it. Will cover almost everything. Still have the warranty obviously, but know that after that, the Geek Squad will be able to help if, heaven forbid it fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the broken fridge with a new one, no problem. Even took the time to find a different brand/model in the same price range. Extraordinarily kind staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a better neighbor, Best Buy is there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, just so we have it. Hope we never have to use it, but when we do, like a better neighbor, Best Buy is there?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet hopefully won’t have too but I’m comfortable with the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only buy for the refrigerator...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying an appliance you have to have the extra warranty. The system is built to require it. Don't go alone on a refrigerator... I guarantee you will need it before the 5 years is out. My last unit needed 5 repairs then finally replacement. It saved me over $3,000!

    I would recommend this to a friend