Customer Ratings & Reviews

Haven't needed them yet! But sure am glad they're there.

Haven’t had to use yet, but feel very comforted that I know it’s there

Love the product, and it's a perfect fit. Will buy LG again

warranty's are always good to have even though you already get one with the Manufacturer. with this one best buy takes care of it for you if you have problems

Installed my refrigerator. It was not easy to get it into the house. But they were willing to trouble shoot when necessary.

It’s sometimes hard to figure out stuff on your own, they help a lot and always have answers you need

It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

Installed water line for fridge, new wifi and modem. I was told I would notice a "speed up" but nope, no speed up. I think that is more due to the fact that my laptop is old, old, old. There were 2 young men who came and they were very efficient and patient with this older female who is not very good with computers.

We purchased he warrenty with our new refrigerator. We have never had to use a Best Buy extended warrenty but seemed to be a no brainer. With the price of a new refrigerator and the manufactures not making them to last a fractrion of time as the older mechanical units, this gives some peace of mind when dropping a couple of thousand dollars on an appliance and the manufacturer only offers a 1 year warrenty.

So convenient and glad I have it. It will be worth having this if anything goes wrong.

The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

The warranty on this refrigerator was cheaper at Best Buy as compared to Home Depot and Lowe's for the same time period. I usually don't buy the warranty but I decided to get it because these refrigerators are supposed to break down after 3 years. I hope I don't have to use the warranty but if I do I hope it won't be a huge hassle.

We bought all of our new appliances and a couple of tv's this year and put Geek Squad Protection on everything! One of the TVs we bought went bad in the first week we owned it, and Geek Squad handled everything to get it replaced for us (even after the manufacture claimed it was not covered under their warranty). For people that think this is not worth the money.....sorry but you are wrong! Worth every penny!

Great feature at an even better price everyone was very helpful

Why in the world would you not buy the geek squad protection plan? For an appliance package or HD TV you're spending over a thousand dollars. For up to $249.00 (depending on how much you spend), this is cheap insurance. $50.00 a year, for a 5 year coverage. I bet you spend $50.00 dollars a week at your local coffee shop. In my opinion, buy the extended warranty, so your expensive item is covered.

I just recently used my Geek Squad warranty to replace a Whirlpool Refrigerator that had been giving us nothing but problems from the very start. After several attempts at trying to fix it, the Geek Squad stepped in and replaced my refrigerator with a new one and a different brand, by my choice. Excellent warranty.

I have purchased several Geek Squad protection plans during my relationship with Best Buy. I have NEVER walked away from my using one of them without feeling I was treated fairly. If you are on the line trying to decide if you should go with them for extra protection, jump across to the Geek Squad side and be prepared to be taken care of! Don't let me down Geek Squad! You have my official stamp of approval.

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

The agents brought in my item with care and helped me to place connections